Please read these terms and conditions carefully before using our service.

1. Interpretation and Definitions

1.1 Interpretation
Words that begin with a capital letter have specific meanings defined in this document. These definitions apply whether the terms are used in singular or plural form.

1.2 Definitions
For the purposes of these Terms and Conditions:

- Account: A unique account created for you to access our service.
- Company: Orego Pte Ltd (referred to as "the Company", "We", "Us", or "Our").
- Content: Any material you post, upload, link to, or make available, including text and images.
- Device: Any device that can access the service, like a computer, smartphone, or tablet.
- e-Course: Recorded digital content that you can purchase from our website.
- Segment, e-Course Segment: A logical broad topic within an e-Course.
- Lesson, e-Course Lesson: A logical sub-topic within an e—Course segment.
- Feedback: Suggestions or comments from you about our service's features or performance.
- Goods: Items available for sale through the service.
- Live, Live In-Person: Events held where attendees are physically present together.
- Live-Streamed: Events attended online via live streaming.
- Orders: Your requests to purchase goods from us.
- Payment Plan: An agreement to pay for services through scheduled payments over time.
- Promotions: Contests, discounts, sweepstakes, or other promotional offers available through the service.
- Service: Refers to the the Website.
- Subscriptions: Services or access offered on a subscription basis by the Company.
- Terms and Conditions (or “Terms”): These terms that form the complete agreement between you and the Company regarding the use of the service.
- Third-party Social Media Service: Services or content provided by third parties that may be included in the service.
- Website**: accessible at [https://www.orego.sg).
- You: The individual or legal entity accessing or using the service.

2. Acknowledgment
These Terms and Conditions govern your use of the service. They outline the rights and responsibilities of all users.

By accessing or using the service, you agree to follow these Terms. If you do not agree with any part of these Terms, you cannot access the service.

Your use is also based on your acceptance of our Privacy Policy, which details how we handle your personal information. Please read it carefully before using the service.

3. Placing Orders for Goods
By placing an order for goods through the service, you confirm you are legally able to enter into binding contracts.

3.1 Your Information
To order goods, you may need to provide information such as your name, email, phone number, credit card details, billing address, and shipping information.

You confirm that:

a. You have the right to use the payment method you provide.
b. The information you provide is accurate and complete.

By submitting information, you allow us to share it with payment processors to complete your order.

4. Order Cancellation
We reserve the right to cancel your order at any time for reasons including:

- Goods are unavailable
- Errors in product descriptions or prices
- Errors in your order

We may also refuse orders if we suspect fraudulent or unauthorized transactions.

4.1 Your Order Cancellation Rights
You can return goods only in accordance with our Returns Policy, which is part of these Terms. Our Returns Policy provides more details on how you can cancel an order.

You cannot cancel orders for the following types of goods:

- Custom-made or personalized items
- Items that deteriorate quickly
- Sealed items not suitable for return due to hygiene once opened
- Items inseparably mixed with others after delivery
- Live-streamed digital content accessed with your consent
- Recorded digital content accessed with your consent

5. Availability, Errors and Inaccuracies

The Company reserves the right to update our offerings and may experience delays in updating information.

The Company cannot guarantee the accuracy or completeness of any information, including prices and product details.

Prices are subject to change and may be revised prior to accepting an order.

6. Prices Policy

The Company reserves the right to revise their prices at any time. Prices may be revised subsequent to accepting an order in the event of government action, customs duties, shipping charges, or exchange costs.

7. Payments

Payment can be made through various methods, including credit cards, debit cards, and online payment methods. Payment cards are subject to validation checks and authorisation by the card issuer.

8. e-Courses

E-Courses can only be accessed through subscription plans.

The service is available with a paid subscription, which will automatically be disabled at the end of the subscription period.

Subscription fees are non-refundable, except in cases where required by law.

9. Promotions

Promotions may be governed by separate rules, which will be provided to customers.

Customers are responsible for reviewing the applicable rules and the Privacy policy.

10. User Accounts

Customers must provide accurate and complete information when creating an account.

Customers are responsible for safeguarding their password and ensuring the security of their account.

The Company reserves the right to restrict or cancel a user account if the user breaches the terms and conditions.

11. Content Posting

Customers can post content to the service, subject to the terms and conditions.

The Company reserves the right to review and remove any content that breaches their terms and conditions.

Customers are responsible for ensuring that any content they post does not infringe on the intellectual property rights of others.

12. Copyright Policy

The Company respects the intellectual property rights of others and will respond to any claim of copyright infringement.

Customers can submit a notification of copyright infringement to the Company's copyright agent.

Misrepresentation of copyright infringement may result in damages, including costs and attorneys' fees.

13. Intellectual Property

The Service and its unique content (except for any content you or other users provide) belong exclusively to the Company and its partners. The Service is protected by copyright, trademark, and other laws in our country and abroad. You cannot use our trademarks or branding for your products or services without written permission from the Company.

14. Your Feedback to Us

When you give feedback to the Company, you give up all rights to that feedback. If that’s not valid for any reason, you allow the Company to use your feedback freely and without restrictions, everywhere in the world.

15. Links to Other Websites

Our Service might have links to websites or services that are not owned or controlled by us. The Company is not responsible for the content or privacy practices of these third-party sites. You agree that the Company is not liable for any damage or loss from using these third-party services. We recommend that you read the terms and privacy policies of any third-party websites you visit.

16. Termination

We can close or suspend your Account immediately, without notice, for any reason, especially if you break these Terms and Conditions. If your account is terminated, you can no longer use the Service. If you want to close your account, just stop using the Service.

17. Limitation of Liability

If you experience any issues, the Company's total liability is limited to the amount you paid for the Service or 100 SGD if you haven't made any purchases. To the fullest extent allowed by law, the Company or its suppliers are not responsible for any special, indirect, or accidental damages (like lost profits or data) related to your use of the Service. This is true even if the Company knew the damages could happen. Some countries or states may not allow these limitations, so in those places, liability will be limited as much as the law allows.

18. Governing Law

The laws of Singapore will apply to these Terms and your use of the Service, except for its conflict of law rules.

19. Dispute Resolution
If you have any concerns or disputes about the Service, you agree to first try to resolve it informally by reaching out to the Company.